Privacy Policy

This privacy policy describes how GlobeGoods ("website" or "we") collects, uses, and discloses your personal information when you visit or make a purchase on the website.

Collection of Personal Information When you visit the website, we collect certain information about your device, your interactions with the website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this privacy policy, we refer to any data that can uniquely identify an individual (including the information below) as "personal data." For more information on what personal data we collect and why, see the list below.

Device Information

• Examples of collected personal data: browser version, IP address, time zone, cookie data, websites or products you view, search terms, and how you interact with the website.
• Purpose of collection: to accurately load the website and analyze website usage to optimize our website.
• Source of collection: Data is collected automatically when you access our website through cookies, log files, web beacons, tags, or pixels.
• Disclosure for business purposes: shared with our processor, Shopify.

Order Information

• Examples of collected personal data: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Purpose of collection: to provide you with products or services to fulfill our contract, process your payment data, handle shipping, and provide you with invoices and/or order confirmations, communicate with you, review orders for potential risk or fraud, and, when acting in accordance with settings you have shared with us, provide you with information or marketing communications about our products or services.
• Source of collection: collected from you.
• Disclosure for business purposes: shared with our processor, Shopify, payment gateway provider, Stripe, and shipping service provider, General Logistics Systems.

Customer Support Information

• Examples of collected personal data: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Purpose of collection: to provide customer support.
• Source of collection: collected from you.
• Disclosure for business purposes: only we collect your personal data to provide customer support.

Text Marketing and Notifications By entering your phone number and email at checkout and initiating a purchase or subscribing through our subscription form or keyword, you agree that we may send you text notifications (for your order, including cart abandonment reminders) and text marketing offers. Text marketing messages will not exceed 20 messages per month. You agree that consent is not a condition of any purchase. To opt-out of receiving text marketing messages and notifications, reply with STOP to any mobile message you receive from us or use the unsubscribe link provided in any of our messages (in the case of email messages). You understand and agree that alternative opt-out methods, such as using alternative words or requests, will not be a reasonable means of opting out. Upon opt-out, you may incur charges for sent SMS according to Slovenian SMS messaging rates based on your operator. For questions, send HELP to the number from which you received messages. For more information, you can also contact us at loyaltybracelets.info@gmail.com. To unsubscribe, follow the procedures above.

MINORS The website is not intended for individuals under 18 years old. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at the address below and request deletion.

Sharing Personal Data We share your personal data with service providers who help us deliver our services and fulfill our contracts as described above. For example:

• We use Shopify to operate our online store. Learn more about how Shopify uses your personal data here: Shopify Privacy Policy.
• We may share your personal data in compliance with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
• We use Stripe as our payment gateway provider. Learn more about how Stripe uses your personal data here: Stripe Privacy Policy.
• To deliver your order to your shipping address, we also share your personal data with our shipping service provider, Global Logistics Systems. Learn more about how Global Logistics Systems uses your personal data here: Global Logistics Systems Privacy Policy.

Use of Personal Data We use your personal data to provide our services, which include: offering products at a discount, processing payments, shipping and fulfilling your order, and informing you about new products, services, and offers.

LEGAL BASIS Under the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal data based on the following legal bases:

• Your consent;
• The performance of a contract between you and the website;
• Compliance with our legal obligations;
• To protect your vital interests;
• For our legitimate interests, provided they do not override your fundamental rights and freedoms.

STORAGE When you place an order through the website, we will retain your personal data for our records unless and until you request that we delete this data. For more information on your right to deletion, see the "Your Rights" section below.

AUTOMATED DECISION-MAKING If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (including profiling) that has legal or otherwise significant effects on you.

We do not use fully automated decision-making that has legal or otherwise significant effects in the use of customer data.

To prevent fraud, our processor Shopify uses limited automated decision-making, which does not have legal or otherwise significant effects on you.

Services involving elements of automated decision-making include:

• Temporary list of IP addresses associated with repeated failed transactions. This blocklist is valid for a few hours.
• Temporary blocklist of credit card numbers associated with blocked IP addresses. This blocklist is valid for a few days.

Your Rights GDPR If you are an EEA resident, you have the right to access the personal data we hold about you, to transfer it to a new service, and to request that your personal data be corrected, updated, or deleted. To exercise these rights, please contact us using the contact details below.

Your personal data will first be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the USA. For more information on how data transfers comply with GDPR, see Shopify's GDPR white paper: Shopify GDPR White Paper.

Cookies A cookie is a small amount of information that is loaded onto your computer or device when you visit our website. We use a variety of cookies, including functional, advertising, and cookies for operating and social media or content. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (e.g., login and region selection). This means you do not have to re-enter this information each time you return to the website or browse from page to page. Cookies also provide information on how people use the website, such as whether it is their first visit or if they are frequent visitors.

We use the following cookies to optimize your experience on our website and to provide our services:

COOKIES NECESSARY FOR SHOP FUNCTIONALITY

• Name: _ab Function: Used in connection with admin access.
• Name: _secure_session_id Function: Used in connection with navigation through the store.
• Name: cart Function: Used in connection with the shopping cart.
• Name: cart_sig Function: Used in connection with checkout.
• Name: cart_ts Function: Used in connection with checkout.
• Name: checkout_token Function: Used in connection with checkout.
• Name: secret Function: Used in connection with checkout.
• Name: secure_customer_sig Function: Used in connection with customer login.
• Name: storefront_digest Function: Used in connection with customer login.
• Name: _shopify_u Function: Used to facilitate account updates.

REPORTING AND ANALYTICS

• Name: consent_tracking Function: Tracking settings.
• Name: _target_page Function: Track landing pages.
• Name: _orig_referrer Function: Track landing pages.
• Name: _s Function: Shopify analytics.
• Name: _shopify_fs Function: Shopify analytics.
• Name: _shopify_s Function: Shopify analytics.
• Name: _shopify_sa_p Function: Shopify marketing and referral analytics.
• Name: _shopify_sa_t Function: Shopify marketing and referral analytics.
• Name: _shopify_y Function: Shopify analytics.
• Name: _y Function: Shopify analytics.

The duration that a cookie stays on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are placed on your device.

You can control and manage cookies in various ways. Note that removing or blocking cookies may negatively impact your user experience and some parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls, which are often found in the "Tools" or "Settings" menu of your browser. For more information on how to change browser settings or how to block, manage, or filter cookies, see your browser’s help file or websites such as www.allaboutcookies.org.

DO NOT TRACK Please note that as there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and use practices when we detect such a signal from your browser.

Changes We may update this privacy policy occasionally, for example, to reflect changes to our practices or for other operational, legal, or regulatory reasons.